Small businesses rely on a healthy flow of income to remain solvent, especially since the US Small Business Administration reports that over 50 percent of new businesses fail within the first 5 years. For small businesses, a bad debt can mean the difference between profitability and net losses. There are a number of things you can do before sending an invoice, in order to increase your chances of being paid. You must also follow protocols, if the debt remains for a long period of time. Collecting debts can be a difficult and, occasionally, a litigious process. Our collection staff are experienced professionals that are hand-picked through a strict hiring process who understand the most effective collection methods and strategies. We know how important incoming cash flow is for small business owners but more importantly we know that protecting our client’s brand is just as important.