At Contract Resolve Group (CRG), we understand the challenges and negative perceptions in the collection industry. That’s why we guarantee to reshape that narrative by consistently earning our clients’ trust through unwavering ethics, transparency, and expertise.
Our team consistently upholds the highest standards of professionalism in every interaction, ensuring there is no debtor harassment, intimidation, false or misleading representations, or unnecessary communications.
We operate on a "No Collection – No Charge" basis, ensuring no hidden fees.
We remit all client funds within 15 days of collection, significantly faster than the industry standard of 30-45 days.
We strictly adhere to all applicable laws, including the FDCPA, Debt Collection Act, and Fair Credit Reporting Act. We are also fully licensed and bonded in states where required, further reinforcing our dedication to these standards.
We only accept or settle offers with your explicit written approval, maintaining full transparency.
We safeguard your interests with an Errors and Omissions bond and by conducting extensive background checks on all employees. Only those who meet our strict criteria, including passing checks related to felonies and individual bankruptcies, are hired.
Our CEO, alongside our Board of Directors, ensures governance and adherence to these principles. As a member in good standing of the Commercial Collection Agency Section of the Commercial Law League of America, our CEO upholds its Code of Ethics, reflecting CRG's unwavering commitment to integrity and ethical practices. Additionally, for our clients' protection, CRG conducts thorough background checks on all employees, focusing on any history of felonies or individual bankruptcies.
