Contract Resolve Group recognizes that the collection industry as a whole exudes negativity and that in many instances client trust has been broken. We therefore, warrant to our clients that all collection activities performed by Contract Resolve Group or any employee on its behalf will abide by the following:

  1. Will be professional.
  1. Will not impose any hidden fees (No Collection – No Charge)
  1. Will guarantee client remittance within 15 days of the collection date
  1. Will conform to and comply with all local, state, and federal laws and regulations.  Including, but not limited to, Fair Debt Collection Practices Act (FDCPA) of 1977, The Debt Collection Act of 1982, and The Fair Credit Reporting Act of 1970
  1. Will not result in debtor harassment, intimidation, false or misleading representations, or in unnecessary communications concerning the existence of debt information to any person other than the client, the debtor or the debtor’s attorney.
  1. Will never settle or accept a settlement without our client’s approval.

Further, the CEO of Contract Resolve Group warrants that he is a member in good standing of the Commercial Collection Agency Section of the Commercial Law League of America and abides by its Code of Ethics.

Furthermore, Contract Resolve Group has performed extensive background checks on all of its current employees as it specifically relates to felonies and individual bankruptcies for our client’s protection.