Our Promise

Commercial Collection Agency Promise!

Contract Resolve Group recognizes that the commercial collection industry as a whole exudes negativity and that in many instances client trust has been broken. We therefore, warrant to our clients that all collection activities performed by Contract

Resolve Group or any employee on its behalf will abide by the following:

  • We will be professional.
  • Contract Resolve Group will not impose any hidden fees (No Collection – No Charge)
  • We will guarantee client remittance within 15 days of the collection date
  • Contract Resolve Group will always conform to and comply with all local, state, and federal laws and regulations.  Including, but not limited to, Fair Debt Collection Practices Act (FDCPA) of 1977, The Debt Collection Act of 1982, and The Fair Credit Reporting Act of 1970
  • Contract Resolve Group will not result in debtor harassment, intimidation, false or misleading representations, or in unnecessary communications concerning the existence of debt information to any person other than the client, the debtor or the debtor’s attorney.

Contract Resolve Group will never settle or accept a settlement without our client’s approval.

 

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