Contract Resolve Group believes that successful business relationships with our clients are the ones built on trust and transparency. Therefore, we continuously strive toward better communication and in providing our clientele with the most current events within the collection industry.
Within the past few months media attention and hefty fines have been imposed on those agencies who have engaged in deceptive collection practices, harassment and illegal representation. It is because of this negative coverage that we at Contract Resolve Group make every effort to set ourselves apart from those who have tarnished their own reputation and cast a veil of doubt for the rest of the industry.
Prior to these most recent events, we made it a mission to warrant our collection activities to ensure our clientele that we would conduct ourselves in a professional manner and within industry expectations. We work diligently to uphold our A+ rating with the Better Business Bureau.
Now more than ever, companies that utilize commercial collection agencies need to know with whom they are doing business and the methods being utilized on their behalf.